Our Happiness Engineers work throughout our venue to deliver The Fish Tank Experience to all our customers. You will be responsible for our customer’s journey from start to finish. As the face of our business your main roles and responsibilities will include:

– Meeting and greeting our customers with a big friendly smile
– Taking and preparing food and drink orders
– Introducing customers to our heated pool, interactive indoor play and sensory room experiences
– Supervising sessions poolside and offering support as required
– Offering information and advice in relation to our retail products
– Maintaining our very high standard of safety and cleanliness throughout the venue
– Supporting our team with training, support and supervision

Experience of working in a coffee shop / cafe is desirable. Experience of working with children is preferable. You must be able to work under pressure and maintain a positive happy attitude.

The position is a demanding and busy role with varied shifts to reflect our opening hours. Current positions are 20 or 30 hrs per week with an opportunity for additional shifts to cover planned or unexpected absence.

In return for your commitment we offer a competitive salary (starting at £10.25ph/£12.25ph depending upon age and experience), contributory pension scheme, regular training and staff discounts at the venue. For the right candidate there is also the potential to progress within The Fish Tank or get involved in further aspects of the business.

Please apply to  careers@thefishtank.com with a CV and covering letter, stating which role you are applying for, telling us why you’d love to join our team and what you can offer. Applications without a CV or covering letter will not be considered.

Closing date for applications: ongoing

We are delighted to be able to offer a new route into working at The Fish Tank. Our Level 1 Happiness Engineer roles are perfect for those wishing to begin their career in the hospitality, leisure or childcare industry. With full training and support, our trainee roles will give you all of the skills needed to become one of our highly complimented Happiness Engineers. Our Level 1 roles support our team of Happiness Engineers by:

– Meeting and greeting our customers with a big friendly smile
– Taking and preparing food and drink orders
– Introducing customers to our heated pool, interactive indoor play and sensory room experiences
– Supervising sessions poolside and offering support as required
– Offering information and advice in relation to our retail products
– Maintaining our very high standard of safety and cleanliness throughout the venue

No experience is necessary but we welcome applications from smart, punctual and positive individuals with a willingness to learn and progress their careers.

Our current Level 1 positions start from 7 hours per week on a weekend, up to 20 hrs per week over a maximum of 4 days.

Our Level 1 Happiness Engineer positions start from £7.75 per hour (dependent upon age and experience) and include full training, contributory pension scheme and staff discounts at our venue.

If you’d like to join our team, please apply to careers@thefishtank.com with a CV and covering letter, stating which role you are applying for, telling us why you’d love to join our team and what you can offer. Applications without a CV or covering letter will not be considered.

Closing date for applications: ongoing

Are you looking for a new challenge? Do you love water, working with children and families, and helping babies and children develop and grow? We can offer full training for the right candidate looking to train to become a Happy Swim teacher with us.

Our swimming lessons take place at The Fish Tank, a purpose-built Family Swimming and Activity Centre in Newton Aycliffe, County Durham.

We can offer:

– a fabulous teaching environment in our purpose-built venue
– small classes and set hours (hours available of between 7 and 16 hours per week)
– the opportunity to make a real difference to babies, children and families
– a fun and progressive expertly written programme to teach
– the chance to have a real input into our programme as we grow
– clear route for progression from Aquatic Helper, to Baby and Preschool Teacher or Learn to Swim Teacher and ultimately multi-disciplined Happy Swim Teacher with the opportunity to add to your expertise through additional training opportunities.
– competitive rates of pay and rewards, increasing with qualifications and experience as you work through our training and development programme.

If you think you could have what it takes to deliver fun, nurturing and challenging swimming lessons please apply to  careers@thefishtank.com with a CV and covering letter, stating which role you are applying for, telling us why you’d love to join our team and what you can offer. Applications without a CV or covering letter will not be considered.

Closing date for applications: ongoing